Taranaki District Health Board

Booking Administrator - Surgical Department
Taranaki District Health Board New Zealand October 2019 - July 2022
Roles and Responsibilities:

Managed the end-to-end scheduling and booking process for patient surgical procedures, ensuring efficient use of resources.
Acted as the primary liaison between surgeons and patients, ensuring clear communication regarding surgical details and patient preparedness.
Processed and triaged referrals for surgical approval, ensuring all necessary documentation was completed and compliant with medical standards.
Developed and implemented processes that improved patient experience and streamlined administrative tasks.
Maintained meticulous records of patient interactions and surgery schedules, ensuring accuracy and confidentiality.

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